Return Policy
At Revixolife, your satisfaction matters to us. If your purchase isn’t quite right, here’s how we handle returns and refunds:
📦 Return Window
- You may request a return within 30 days of receiving your order.
- Items must be unused, unworn, and in original packaging to qualify.
🚫 Non-Returnable Items
- Used or damaged items (unless damaged on arrival)
- Items returned after 30 days
- Gift cards or final sale items
🛠 How to Request a Return
- Contact us through the website contact form with your order number and reason for return.
- Wait for our team to confirm and provide return instructions.
- Ship the item back to us using a trackable shipping service.
Items returned without approval may not be accepted.
💳 Refunds
- After we receive and inspect your returned item, refunds are processed to your original payment method within 5–10 business days.
- Shipping charges (if paid) are non-refundable.
🔄 Exchanges
We currently do not offer direct exchanges. Instead, request a return and place a new order for the product you’d like.
🛡 Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong product:
- Contact us within 3 days of delivery.
- Provide photos and order details.
We’ll arrange a replacement or a full refund.
📌 Important Notes
- Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
- Please keep your tracking number until your return is processed.